Expert Insights on Solar, Batteries and Power Bills

A collection of energy explainers, customer stories and industry perspectives from our crew here at Amber.

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How one EV earned $700 in a single afternoon: Sam’s real-world experience with Vehicle-to-Grid
 mins read

What if your electric car could earn you $700 in a single afternoon? That's exactly what happened to Sam, a homeowner in South Australia, who combined rooftop solar, a home battery, and a V2G-enabled EV to create a powerful household energy system - and cash in big during a period of extreme electricity price volatility.

Amber updates
CUSTOMER Updates
3
 mins read

We've grown a lot recently, and a lot is happening behind the scenes. This page is updated regularly with what's changed and what it means for you.

Preparing for the battery rebate cliff
Expert Insights
1
 mins read

We have prepared a white paper for solar and battery retailers to help navigate the Cheaper Home Battery Program changes on May 1st, 2026.

Switching to the SAPN two-way tariff: what SA customers need to know
CUSTOMER Updates
 mins read

If you're an Amber customer in South Australia with solar (and especially if you've got a battery), you've probably heard about SA Power Networks' two-way tariff, known as RESELE. It's one of the most common things our SA customers ask about - so let's break down what it is, how to get on it, and what to expect.

Did you notice SmartShift doing something strange? Here's how to tell us
CUSTOMER Updates
3
 mins read

If you're on SmartShift, you already know it's working away in the background - charging your battery when prices are cheap, discharging when they spike, and building a daily plan around your household's energy patterns. But sometimes, things might not look quite right. Maybe SmartShift charged your battery when you expected it to hold off. Maybe it didn't export when prices were through the roof. Or maybe something just felt... off. When that happens, we want to hear about it. And we've made it easy to tell us, right from the Amber app.

Service update: A note from our Chief Operating Officer
CUSTOMER Updates
4
 mins read

Hi everyone - Neil here, COO of Amber. We need to apologise. If you've been unable to get through to our support team, experienced long wait times, or struggled to get answers when you needed them - we're genuinely sorry. This is not the standard we aspire to, and it's definitely not something we're proud of right now. You deserve a full explanation of what went wrong, what we've done to fix it, and what's changing from here.

Jamie Durie's Future House meets Australia's energy future
In the Spotlight
2
 mins read

When award-winning landscape designer and sustainability champion Jamie Durie set out to create Future House, he was taking on one of Australia's biggest challenges: the housing crisis. His goal is to find solutions that are eco-friendly, budget-conscious, and fast to build - to prove that sustainable housing doesn't mean sacrifice or compromise. So when it came to choosing an energy retailer for the show's three families, Amber was the natural fit.

Planning to buy a home battery? Here's how the federal rebate will change from May 2026
Energy Explained
3
 mins read

The government's home battery rebate program has been a massive success. Over 160,000 Australian households have already installed batteries with support from the scheme, with most of those installations happening in suburbs and regional areas.That's great news for the energy transition. But it's created a timing issue. Here's what's changing and what it means if you're planning to get a battery.